This week's theme: poor customer service
Want to play along? All that's necessary to participate is to describe your life (or something) in a phrase using just six words. For more information, try clicking here. Feel free to explain or not explain. Add an image, a video, a song, nothing. I love seeing what everyone does with their entries.
Each week (probably on Sunday or Monday), I use random.org to select a bunch of entries to visit. Or I visit everyone. Or even numbered entries. Or odd numbered entries. Or multiples of three. Depends on what's going on that week. In addition, please visit the person ahead of you on the list (or visit everyone if you like!). That way everyone receives at least one visit!
If you play along in your blog, please add a link to the Mr. Linky. I appreciate a link back (shiny code below if you like!). Otherwise, you're welcome to leave your six words in this post as a comment.Please be sure to link either to your main page or (preferably) directly to the 6WS post. Links to blogs that do not contain a 6WS entry will be removed (sorry, just the button in the sidebar doesn't count as participating).
5 comments:
I was a customer service rep for 23 years. It took a lot of training and the job is not for everyone even though people think it is an easy job.
Poor customer service does not help a business. I will only give a business one chance- bad service?
I never go back. Why would I?
Doesn't that just drive you uber-bananas? We went out to dinner last night, and got the feeling that the wait-staff could care less if we left or if we stayed.
Usually, I'm disgusted by the lack of customer service almost everywhere I go...
The other day I went to eat dinner at this restaurant that I hadn't been to in over a month, and I've only been there maybe twice -- each time I had a different server.
So imagine my surprise when the server recited our drinks/order from last time -- to see if that's what we wanted that night. Now THAT was impressive!
Alas, most companies believe they're irreplaceable.
Post a Comment